Service Latency SLA Compliance¶
Metadata¶
| Property | Value |
|---|---|
| Type | kpi |
| Domain | technology-and-engineering |
| Status | active |
| Version | 1.0 |
| Owner | CTO |
| Steward | Technology Team |
Definition¶
The extent to which a service's observed request latency remains within its agreed service level agreement.
Purpose¶
Supports operational and customer experience decisions by tracking whether services are responding within committed timeframes.
Supporting Metrics¶
- technology.http.request.latency
- technology.http.client.request.duration
Dimensions¶
- service
- environment
- period
Review Frequency¶
Real-time
Source¶
This page is generated from the canonical definition definitions/kpis/technology.service.latency_sla_compliance.yaml.
Do not edit this generated page directly.